The location is excellent situated very close to the Fort in the Old Town of Funchal. Good sea views, very close to local bars and restaurants.The hotel facilities are very good; the indoor pool is very large, and being adults was quiet.plenty of sunbeds well spaced apart around outdoor pool and garden The room was a little small but very comfortable with a nice terrace giving views of a pretty garden and sea.. Not sure about the kitchenette area as it did not have a microwave and only 2 cooker ring , we would have appreciated more wardrobe space.ri The restaurant and bar are good well laid out with lots of space both inside and outside. There was d plenty of choice in the buffet the A La Carte was limited. Service excellent.
Dawn
październik 2024
Although the hotel is a 4 star, the service is more like as in a 5 star. Arguably the best location in Funchal, with a direct access to the ocean, great outdoor area with a nice pool bar.
Alexander
luty 2025
What a classy hotel! Every staff member was so polite, efficient, smartly dressed and clearly enjoyed their jobs. Situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls. It's also on level ground, unlike most of Funchal. Our bedroom overlooked the park and was very spacious and comfortable. Beds were particularly comfy. We also had a kitchenette, but didnt use it, preferring to eat out and breakfast was included. Food at the hotel was varied, good quality and well priced. Shout out for the Captain's Bar Happy Hour at 17.00 each day, as that was fabulous. A good selection of drinks included and such good value. The roof terrace with loungers & a large jacuzzi is a great place to relax with a stunning view of Funchal... as was the pool area where lunch & drinks can be enjoyed. There are some nice bars right opposite the hotel too. We particularly enjoyed Bar No 2. In conclusion, this hotel is simply superb, is extremely good value as the many repeat customers would so say too. Highly recommended. Hope to return soonest.
Clootie
listopad 2024
Good rooms, place is central and than so quiet. Warm swimmingpool big + ! Good breakfest and staff very professional and friendly. Very good kingsize beds !
Krister
styczeń 2024
Excellent, friendly helpful staff - very professional. Excellent location for Old Town. Musical entertainment in the bar each evening we were there.
Paul
maj 2025
Room 27 on the Ground Floor was superb, we had Room 23 last year and both were great with access to the garden and pool from the balcony gate. Walking with a stick made life for me much easier. Breakfast and dinner both excellent and the staff went out of their way to help us on anything. Mr Andrea on Reception was exceptionally helpful and Lila who cleaned our room did a wonderful job. The swimming pools were fabulous. Can't wait to visit again.
Jennifer
październik 2024
We stayed at the hotel at the same time back in November 2023. The hotel lived up to our high expectations from that previous visit. The breakfast was superb. The location could hardly be better, close to the old town, buses the cable car and large number of restaurants. The room was spacious, the hotel even arranged for us have the same room from last year as we loved the location! We do travel frequently on holiday and this hotel remains a firm favourite
Maureen
grudzień 2024
Breakfast was buffet and had an excellent selection of hot and cold with no limit to the amount you wanted. The hotel was about a 10 mins walk into the center of town. The room we booked had a good size balcony with a view of water
Oonagh
czerwiec 2024
We loved the way we had ability to choose where to sit for breakfast. The entertainment in the bar was great in the evenings. The location can't be beat. We loved being able to see cats from our terrace, although a grounds keeper had a hawk, and the next day we didn't see any cats. That was sad. The pool was incredible. The breakfast buffet was great with a lot of choices.
Mimi
styczeń 2024
As at all the PortoBay hotels I have stayed in on both sides of the Atlantic, the amenities were first-rate. The bed was great and the sheets of great quality. The room was spacious and had a nice balcony overlooking a park. It´s also an added perk to join the PortoBay "Prestige Club" in that you get 10% off on anything you consume while at the hotel. I will continue to seek out PortoBay wherever I travel.
Carlos
grudzień 2023